Withdrawal form
As a consumer you can withdraw from a Premium plan within 14 days of buying it, without giving a reason. This page says how, and gives the model withdrawal form, which you may use but do not have to.
How to withdraw
- Tell us clearly that you are withdrawing: by email to support@outpathapp.com or by post to the address below. A short message from your account's email address is enough.
- It is enough to send your statement before the 14 days from the purchase are up.
- We then end your Premium and refund the payment through Google Play, to the payment method you used, within 14 days of receiving your statement.
- Premium starts as soon as you pay, because on the Premium screen you ask for it to start before the withdrawal period ends. So you pay for the days from the purchase until your statement reached us, in proportion to the price of the period you bought, and we refund the rest. If we have no record of that request, we refund the whole payment.
- Cancelling in Google Play is something else: it only stops the next renewal. To get your money back within the 14 days, withdraw as described here.
The full rules are in the terms of service, under “Subscription”.
Model withdrawal form
Copy it into an email, or print it and send it by post.
To: Monika Mirek, Czaczów 75, 33-336 Czaczów, support@outpathapp.com
I hereby give notice that I withdraw from my contract for the provision of the following service: OutPath Premium (plan: monthly / yearly / Founder Plan).
- Bought on:
- Name of the consumer:
- Address of the consumer (the email address of your OutPath account helps us find it):
- Signature of the consumer (only if this form is sent on paper):
- Date:
The button opens your email app with the form as a template, addressed to support@outpathapp.com.